Privacy Policy

Last Updated: 2026

Second Chance Melbourne ("we," "us," "our," or "Company") operates the secondchance.melbourne website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site. By accessing and using secondchance.melbourne, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We collect information in various ways, including:

Personal Information: When you voluntarily submit forms, we may collect your name, email address, phone number, and other contact details.
Technical Information: We automatically collect your IP address, browser type, operating system, referring URLs, and pages visited.
Cookies: We use cookies to store preferences and track user activity (see Cookie Policy below).
Usage Data: Information about how you interact with our site, including time spent, links clicked, and content viewed.
Affiliate Tracking Data: We collect data related to affiliate referrals, clicks, and conversions for commission purposes.

How We Use Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our website and services
To track affiliate commissions and manage our affiliate program
To conduct analytics and understand user behaviour
To send promotional emails and marketing communications (with your consent)
To comply with legal obligations and enforce our terms of use
To personalise your experience and deliver targeted content
To detect, investigate, and prevent fraudulent activity

Cookie Policy

We use cookies to enhance your experience on secondchance.melbourne. Cookies are small data files stored on your device.

Types of Cookies We Use:

Essential Cookies: Required for site functionality
Analytics Cookies: Track user behaviour and site performance
Affiliate Cookies: Monitor referral tracking and commission attribution
Marketing Cookies: Deliver targeted advertising and promotional content

Opt-Out Options: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect site functionality. You may also opt out of third-party analytics services through their respective opt-out mechanisms.

Third-Party Links

secondchance.melbourne contains links to third-party websites, including online casino operators and affiliate partners. We are not responsible for the privacy practices, terms, or content of external sites. We strongly encourage you to review the privacy policies of any linked websites before providing personal information or engaging in gambling activities.

Your interactions with third-party casinos and services are governed by their respective privacy policies, not ours. We do not control how third parties collect, use, or protect your data.

Your Rights

As a user in Australia, you have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs):

Right to Access: You can request access to the personal information we hold about you
Right to Correction: You can request correction of inaccurate or incomplete information
Right to Deletion: You can request deletion of your personal information (subject to legal requirements)
Right to Opt-Out: You can opt out of marketing communications at any time
Right to Complain: You can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the APPs

If you are located in the European Union or United Kingdom, your rights under the GDPR and UK GDPR also apply. If you are in the United States, CCPA rights may apply where applicable.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Affiliate data and analytics information may be retained for up to 24 months. You can request deletion of your data at any time, subject to legal obligations to retain certain information.

Cookies are typically retained according to their expiration dates, which vary by cookie type (ranging from session-based to 12 months).

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:

Email: privacy@secondchance.melbourne

We will respond to access requests and inquiries within 30 days or as required by applicable Australian privacy laws.

Disclaimer: This website is for informational purposes only. Gambling involves risk and may not be suitable for everyone. Always gamble responsibly. If you are experiencing problem gambling, please seek assistance from recognised support services.